SHOPPING HOUSE KNOWLEDGE BASE
FREQUENTLY ASKED QUESTIONS
Got questions? We've got answers. Find quick help on sizing, orders, express deliveries, 7-day returns, and Razorpay instant checkouts.
ORDERING QUESTIONS
Shopping on Shopping House is effortless. Browse our catalog, choose your size and color, and click "Buy Now" or "Add to Bag". Sign in securely with OTP verification and pay via Razorpay UPI, Cards, NetBanking, or Cash on Delivery.
Once your order is dispatched, you will receive real-time shipment updates with an AWB tracking number. You can also visit our Track Order page at any time and enter your Order Number for live courier tracking.
RETURNS QUESTIONS
We offer a hassle-free 7-day return and exchange policy from the date of delivery. Items must be unused, unwashed, and in their original packaging with all tags intact.
SHIPPING QUESTIONS
We offer FREE shipping on all orders above ₹999 across India. For orders below ₹999, a flat standard shipping fee of ₹99 applies. Metro cities receive delivery within 3-5 working days, while rest of India is delivered in 5-7 working days.
You can track your order anytime on our Guest Order Tracking page using your unique Order Number (e.g. VIP-20260922-XXXX) and your phone number or email provided during checkout.
SIZING QUESTIONS
Every product page features an exact Size Guide modal with chest, length, and shoulder measurements in inches and centimetres. If you prefer a relaxed or streetwear oversized drape, we recommend choosing your standard size as our oversized fits are intentionally roomy.
Didn't find what you were looking for?
Our team is available Monday to Saturday to answer custom questions, sizing dilemmas, or order requests.